How can we help you?
WIZZ Account creation and modification and its benefits.
Using and exchanging your WIZZ Credits.
Payment methods, issues with payments and refunds, invoices.
Claims, compensations requests and their processing times.
For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.
If you have a non-urgent inquiry, compensation or refund request, we recommend contacting our Customer Service by filling out a claim form.
For non-urgent request, you can call us. We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries