How can we help you?
Steps to follow in case your baggage got lost, damaged, or delayed.
What to do if you lost something on board.
For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.
If you have a non-urgent inquiry, compensation or refund request, we recommend contacting our Customer Service by filling out a claim form.
For non-urgent request, you can call us. We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries
