How can we help you?
What to do if your boarding card is lost, invalid, or contains wrong information
How to make sure that your boarding process goes smooth and worry-free
Learn how to prepare for your flight to ensure a timely departure
For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.
If you have a non-urgent inquiry, compensation or refund request, we recommend contacting our Customer Service by filling out a claim form.
For non-urgent request, you can call us. We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries