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Flight Boarding Guide
To ensure a smooth boarding experience, please follow these steps:
1. Arrival at the Boarding Gate
After completing the check-in and security procedures, it's essential to arrive at the boarding gate no later than 30 minutes before the scheduled departure time.
2. Gate Information
Keep an eye on the airport information screens, as they will display the gate you need to proceed to. If you've used airport check-in services, the ground staff can also assist you with gate information.
3. Required Documents
At the boarding gate, you must present the following:
- Your boarding card (the ticket that grants you access to the plane).
- The same travel documents you used during check-in and security control.
Ensure that you have all necessary travel documents, including your passport and visa. If you're uncertain about the specific entry requirements for your destination, please verify this information with the relevant foreign office in your country before your trip. We cannot assume responsibility if you are denied boarding due to a lack of essential travel documents.
If you're traveling with an infant, it's
important to print and present the infant's boarding card at the gate.
Any items you've purchased after completing the check-in and security control can be brought with you on board.
Please note that you cannot bring the following items on board the aircraft or into security-restricted areas in the airport.
If you have purchased WIZZ Priority, you'll have access to a priority boarding line, allowing you to board the plane ahead of non-priority passengers.
Your safety and comfort are our top priorities. That’s why we have created a short video that will guide you through everything you need to know about your journey onboard an aircraft. You will learn which door to use when boarding the aircraft, how to find your seat, store your luggage, and understand passenger rules. Sit back, relax, and enjoy your safe and pleasant flight with us.
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For non-urgent requests, you can submit a claim.