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Boarding

On-time departure

Your safety and comfort are our top priorities. That’s why we have created a short video that will guide you through everything you need to know about your journey onboard an aircraft. You will learn which door to board the aircraft, how to find your seat, store your luggage, and passengers rules. Sit back, relax and enjoy your safe and pleasant flight with us.

Need more help?

  • Chat with Amelia

    For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.

  • Submit a claim

    If you have a non-urgent inquiry, compensation or refund request, we recommend contacting our Customer Service by filling out a claim form.

  • Speak with an agent

    For non-urgent request, you can call us. We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries

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