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My WIZZ Account

Invoices and Payments

  • INVOICES

    How to get an invoice for your reservation or correct an existing one

    More information
  • REFUND

    Everything about Wizz Air refund policy and eligibility, waiting time and status

    More information
  • PAYMENT

    Payment methods, issues resolution, and status of your payment

    More information

Recommended topics

  • WIZZ Account
  • Refund processing time and status
  • Claim processing time and status
  • Travel possibilities and documents

Need more help?

  • Chat with Amelia

    For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.

  • Submit a claim

    If you have a non-urgent inquiry, compensation or refund request, we recommend contacting our Customer Service by filling out a claim form.

  • Speak with an agent

    For non-urgent request, you can call us. We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries

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